This course is all about helping you thrive in a health and community services workplace. You’ll learn how to stay safe on the job and make sure you’re doing your part to promote a safe working environment. You’ll also pick up essential communication skills to help you effectively collaborate with your colleagues and serve a diverse range of clients. Whether you’re just starting out in the field or looking to boost your current skills, this course has everything you need to succeed in health and community services
This course is ideal for people who are entering community services and would like to enhance their skills.
In this unit, you will learn the skills and knowledge needed for someone to follow safe procedures in their work, especially when directly helping clients. It focuses on keeping the worker, the people they assist, and the community safe.
This unit equips individuals with the essential communication and teamwork skills required to excel in the health and community services sector. It emphasises the importance of effective communication in fostering positive relationships with clients, colleagues, and stakeholders.
This unit will train individuals how to work effectively with people from diverse backgrounds, emphasising cultural awareness, communication strategies, and inclusive practices. By completing this unit, individuals will gain the skills to provide services that are accessible and respectful to all.
As a Registered Training Organisation (91497), we comply with the government’s quality standards. We conduct regular audits to ensure we keep this accreditation and deliver the level of training you deserve.
HLTWHS002 Follow Safe Work Practices For Direct Client Care
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
These units are nationally recognised in Australia.
The Introduction to Community Services Short Course is studied over a 3-month period. Due dates for each assessment have been scheduled throughout the course to assist you to keep on track within the maximum time frame allowed. Should you have challenges completing within the allocated time frames, extensions are available on request. You will find this and more information in the Student Handbook.
As part of your application, you will be asked to complete a Language, Literacy, Numeracy and Digital Skills evaluation to demonstrate that you can apply yourself to this level of study. If you have evidence of prior study this evaluation may be waived.
For each unit of competency, you will be asked to complete a range of assessment tasks that will demonstrate your knowledge and skills on the topic being assessed. These assessment tasks may include questions, written reports, case study analysis, workplace examples and practical demonstrations of your skills. The practical demonstration of your skills will often involve you role playing a scenario that simulates a particular role in the workplace.
On submission of your assessment tasks, we aim to provide you with feedback within 7 working days. This time frame may be extended during school holiday periods.
On enrolment, you will be allocated a qualified trainer with current experience in Community Services. As this course is delivered online, we offer a range of opportunities for you to engage with your allocated trainer where you can ask questions, gain clarification around the content of the course or the assessment tasks and receive training and support.
Your training and assessment resources are stored in our online platform and can be accessed when you are connected to the internet. This flexibility helps to fit your study around your work and family commitments whilst remaining within your allocated time frame. You can also print the online resources if you prefer a hard copy resource tool.
You will need to have a device to access the internet and a camera for presentations and roleplay assessments. You will also need an email address where we can send you instructions and updates on your studies.
Full fee needs to be paid prior to commencing the course . See application form for more detail.
You will receive a Statement of Attainment listing the units you have completed.
Considering group training for your workplace? We'd love to chat! Click on the 'get in touch' button below and fill out the form to arrange a consultation. Minimum participant numbers may apply.
Yes, you can call National Training Solutions on 1300 161 844, Monday to Friday 9 am to 4 pm. Our staff will be on hand to take your call and may also refer you to an industry trainer who can answer questions on the course content.
If you are applying to enrol in the Introduction to Community Services Short Course as an online student, we can accept your application any time throughout the school year. If you are enrolling into face to face training as a part of a group program, the commencement dates will be provided to you on application. Please Note: that face to face training may be through an online platform or in unique situations, actual classroom training.
You can apply by using the 'apply now' button above. Follow the instructions to complete the online application forms. Please read our course information in conjunction with the NTS Student Handbook.
