The CHC32015 Certificate III in Community Services course is a nationally recognised qualification which will provide a pathway for you to work in the community services sector. This qualification reflects the role of entry level community services workers who will support individuals and families using person-centred services. At the Certificate III in Community Services level, your role may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
You will develop skills in communication, responding to the needs of clients, safety and duty of care and organisation skills when working in health and community focused organisations. Some students who have enrolled in this course have gone on to study the CHC42021 Certificate IV in Community Services and other students have gone on to work in a range of community and health services organisations.
This qualification consists of 5 core units and 7 elective units. On application, you will be asked to select 7 electives that would meet your vocational needs. We have listed all the units below to help you to make an informed choice if you decide to apply for this course.
This course is for people entering into the community services sector and seeking entry-level community services support roles.
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
Choose SEVEN elective units from this list
BSBPEF301 Organise personal work priorities
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS014 Provide brief interventions
CHCCCS017 Provide loss and grief support
CHCCOM001 Provide first point of contact
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCMHS001 Work with people with mental health issues
CHCPRT025 Identify and report children and young people at risk
As a Registered Training Organisation (91497), we comply with the government’s quality standards. We conduct regular audits to ensure we keep this accreditation and deliver the level of training you deserve.
The CHC32015 Certificate III in Comunity Services is nationally recognised in Australia.
The CHC32015 Certificate III in Community Services is studied over a 12-month period. Due dates for each assessment have been scheduled throughout the course to assist you to keep on track within the maximum time frame allowed. Should you have challenges completing within the allocated time frames, extensions are available on request. You will find this and more information in the Student Handbook.
As part of your application, you will be asked to complete a Language, Literacy, Numeracy and Digital Skills evaluation to demonstrate that you can apply yourself to this level of study. If you have evidence of prior study this evaluation may be waived.
We have specific training and assessment pathways for students who are employed or who volunteer in the community services sector and a training and assessment pathway for students who have no experience working in the community. On application, you will be asked to nominate your preferred pathway to enable us to develop your Training and Assessment Plan with your work and lived experience in mind. You can also apply for Recognition of your Prior Learning (RPL) or request a Credit Transfer if you have completed a specific unit previously. This is explained in depth in the Student Handbook.
For each unit of competency, you will be asked to complete a range of assessment tasks that will demonstrate your knowledge and skills on the topic being assessed. These assessment tasks may include questions, written reports, case study analysis, workplace examples and practical demonstrations of your skills. The practical demonstration of your skills will often involve you role playing a scenario that simulates a particular role in the workplace.
On submission of your assessment tasks, we aim to provide you with feedback within 7 working days. This time frame may be extended during school holiday periods. If your work requires more input or extra content, you will be given extra time to submit.
On enrolment, you will be allocated a qualified trainer with current experience in the community services sector. As this course is delivered online, we offer a range of opportunities for you to engage with your allocated trainer where you can ask questions, gain clarification around the content of the course or the assessment tasks and receive training and support.
During your course, you are able to book an online individual support session with your trainer. You will be provided with a booking link at the beginning of your course.
If you would like more information or assistance on the selection of your electives, the range of learner support we offer or RPL guidance, please contact us to book an online individual session with a training consultant. These online individual sessions are available before you enrol and during your study with us.
Your training and assessment resources are stored in our online platform and can be accessed when you are connected to the internet. This flexibility helps to fit your study around your work and family commitments whilst remaining within your allocated time frame. You can also print the online resources if you prefer a hard copy resource tool.
You will need to have a device to access the internet and a camera for videoing your roleplay assessments. You will also need an email address where we can send you instructions and updates on your studies. Further information about this is in the Student Handbook.
Yes, RPL is a great way to gain the qualification you need through an assessment process that assesses your current skills and knowledge by recognising prior and current experience and pointing it towards an industry-recognised qualification. Whether you have acquired these skills and knowledge from informal training, work history or formal training, NTS offers you an assessment pathway that utilises and recognises your prior learning without completing the whole course. You will be able to choose the option of RPL on the application form when applying.
Visit our RPL page on this website for more information.
Full fee needs to be paid prior to commencing the course. See application form for more detail.
If you satisfy the requirements of the whole qualification you will receive a Certificate and a transcript of your results. If you complete one or more units but not the full qualification you will receive a Statement of Attainment listing the units you have completed.
Considering group training for your workplace? We'd love to chat! Click on the 'get in touch' button below and fill out the form to arrange a consultation. Minimum participant numbers may apply.
Yes, you can call National Training Solutions on 1300 161 844, Monday to Friday 9 am to 4 pm. Our staff will be on hand to take your call and may also refer you to an industry trainer who can answer questions on the course content.
If you are applying to enrol in the CHC32015 Certificate III in Community Services as an online student, we can accept your application any time throughout the school year. If you are enrolling into face to face training as a part of a group program, the commencement dates will be provided to you on application. Please Note: that face to face training may be through an online platform or in unique situations, actual classroom training.
You can apply by using the 'apply now' button above. Follow the instructions to complete the online application forms. Please read our course information in conjunction with the NTS Student Handbook.
